Turkish Airlines Technology Inc. hereby declares its Quality Policy in its activities of designing and offering technology services in order to unite its employees, customers and suppliers under the same purpose for its future, considering the total quality understanding and commercial ethics, in line with the duties and common values of Turkish Airlines Technology Inc.
It acts in accordance with the relevant standards, the regulations it is obliged to comply with, legal and other requirements within the scope of quality management. It uses appropriate methods and the best possible technology and resources, with the participation of all employees, in order to achieve its goals and targets. It continuously improves the quality of its processes, products and services.
Seeking Excellence in Service
In accordance with the continuous improvement approach, it aims at excellence by increasing the efficiency and productivity in all its processes and raising them to a level that can compete at the international level.
Exhibiting a Customer-Oriented Approach
By correctly understanding and evaluating the current and future expectations and needs of its customers, it ensures that the service is provided on time with high quality products and services.
Making a Difference with Its Employees
It produces services with its employees who are aware of the value that their work will add to the service offered to the customer, have adopted the values of Turkish Airlines Technology Inc., produce solutions, embrace their work, are sharing, are teamwork- and result-oriented, and constantly improve themselves.
Using Advanced Technology
It uses and ensures that advanced technology is used with innovative and creative approaches that will provide competitive advantage in accordance with the requirements of the age.
Increasing Efficiency and Productivity
In all its business processes, it aims to achieve the planned results at the first time and with the appropriate resources.
Complying with the Quality Management System Requirements and Continuously Improving Its Efficiency
It continuously reviews the system and creates opportunities for improvement in a way that fulfills the requirements of the Quality Management System Standard and by displaying a quality-oriented, systematic and disciplined approach.
Caring for People and the Environment
While operating all its activities and processes, it adopts the principles of considering the environment and people, using existing resources efficiently, disposing of, reducing and recycling waste, promoting renewable energy consumption and limiting greenhouse gas emissions.